Vektor offers a comprehensive end-to-end revenue cycle solution under one roof:

• Insurance Verification & Eligibility — real-time checks, co-pay/deductible confirmation, prior-auth management
• Claim Coding & Submission — ICD-10, CPT, HCPCS, modifiers; 24-hour claim submission; 98% first-pass clean claim rate
• Denial Management & Rejections — 24-hour response, root-cause analysis, appeals, resubmissions
• Payment Posting — EOB/ERA posting, underpayment flagging, audit-ready records
• Accounts Receivable (AR) Follow-Up — 10–15 day follow-up cycles, aging reports, collections
• Reporting & Analytics — daily, weekly, monthly, and quarterly reporting via a shared provider portal
• Appointment & Scheduling — calendar management, automated patient reminders
• Charge Entry — CPT/ICD/HCPCS coding with NCCI compliance
• Credentialing & Contracting — CAQH, PECOS, payer enrollment, contract negotiation
• EDI & ERA Enrollments — clearinghouse setup and electronic remittance management
• Revenue Optimization — full RCM assessment and process improvement

All claims are submitted within 24 to 48 hours of a patient's appointment — significantly faster than the industry average. Before submission, every claim is scrubbed using advanced tools to catch errors, ensuring a 98% first-pass clean claim rate and dramatically reducing the time to payment.

Vektor Solutions handles billing for all major payer types, including commercial insurance carriers (Blue Cross Blue Shield, Aetna, UnitedHealthcare, Cigna, etc.), Medicare, Medicaid, workers' compensation, auto insurance, and third-party administrators (TPAs). Both electronic and paper claims are submitted according to each payer's requirements.

'Zero Denials' is Vektor's operating philosophy, not just a marketing phrase. While no billing company can guarantee that an insurer will never initially question a claim, Vektor's goal is to ensure that zero denials go unresolved and zero dollars are left on the table. Here is how Vektor makes it possible:

• AI-driven claim scrubbing catches coding errors, missing modifiers, and eligibility issues before a claim is ever sent
• Real-time insurance verification eliminates eligibility surprises at the source
• A 24-hour denial detection system flags and assigns every rejected claim to a specialist within hours
• Expert appeals writers prepare clinical and technical appeals for every denial type — hard, soft, clinical, and technical
• Pattern analysis identifies systemic denial causes and eliminates them, so the same denial never repeats
• Vektor has achieved a denial rate as low as 1.5% to 2% for its clients, compared to the industry average of 5% to 10%

The Free Practice Audit is a no-cost, no-obligation, comprehensive review of your practice's billing and revenue cycle operations. There is nothing to lose — and typically significant revenue to recover. The audit covers:

• Code Accuracy Review — verifying correct and compliant use of CPT, ICD-10, and HCPCS codes to prevent future denials
• Revenue Loss Identification — pinpointing where your practice is currently leaving money on the table through errors, missed charges, or inefficient processes
• Compliance Verification — checking adherence to payer requirements and healthcare regulations to eliminate the risk of costly fines or audits
• Revenue Cycle Analysis — a detailed look at your end-to-end billing workflow to identify bottlenecks, delays, and cash-flow gaps

No — and this is intentional. Vektor Solutions does not believe in locking providers into long-term agreements before demonstrating real results. We operate on a simple principle: we earn your business every single month. Here is what that means in practice:

• There are no binding, multi-year contracts
• We do not ask you to commit until we have already proven our value to your practice
• Engagement begins at your comfort level, with full transparency from day one

Absolutely. When a formal agreement is in place, Vektor Solutions uses Service Level Agreements (SLAs) — not traditional binding contracts. These SLAs are specifically designed to protect you, the provider:

• Any SLA with Vektor can be cancelled with just 30 days' notice
• The cancellation right is tied directly to work performance — if Vektor does not meet agreed service levels, you are free to exit without penalty
• There are no exit fees, no lock-in clauses, and no legal complications

This is one of the most common concerns doctors have — and understandably so. Vektor has designed a rapid, seamless migration process specifically to eliminate this worry:

• Complete system migration — including all billing software, workflows, and historical data — is completed within 5 business days
• Your practice's entire billing operation is restarted seamlessly, with no gap in claim submissions or payment collection
• Vektor's team handles every step of the migration: data transfer, payer setup, clearinghouse connections, and staff onboarding
• Existing claim history and AR balances are preserved and immediately worked upon by Vektor's specialists
• You experience zero downtime from a revenue perspective — claims continue to flow from day one

Vektor Solutions guarantees a 95%+ collection ratio — meaning that of all the money you are rightfully owed by payers and patients, at least 95 cents of every dollar is successfully recovered. Here is what that commitment looks like in practice:

• Most practices see their collection ratio reach 95% or above within 60 to 90 days of Vektor taking over billing
• This is achieved through a combination of clean claim submission, aggressive denial follow-up, AR recovery, and appeal management
• Vektor actively follows up on every outstanding claim every 10 to 15 days until it is resolved
• Denied and underpaid claims are appealed with proper clinical documentation and tracked until final payment is received
• For practices with existing AR backlogs, Vektor simultaneously works the backlog while managing new claims — accelerating total cash recovery

AR accumulation is one of the biggest financial drains on a medical practice — and one of Vektor's core specialties. Vektor targets a complete, systematic reduction of your outstanding AR through:

• Weekly follow-up on all outstanding claims — no claim ever sits untouched for more than 7 days
• Claims are proactively followed up every 10 to 15 days with payers until payment is confirmed
• EDI and payer rejections are identified and corrected within 24 hours to prevent timely filing violations
• Denied claims are immediately resubmitted with corrections or formal appeals, keeping cash moving
• Detailed AR aging reports are maintained and reviewed, ensuring no claim ages past its recovery window
• A 60% reduction in AR days is a standard benchmark Vektor achieves for practices transitioning from self-billing